Introduction

By using the HomeDesk platform, you agree to these Terms and Conditions, which outline your responsibilities and rights. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using our platform, you accept these terms in full. If you do not agree, please refrain from using HomeDesk.

• You must be at least 18 years old and legally entitled to work in Australia.
• You are responsible for maintaining accurate and up-to-date information on your profile.

2. Service Description

HomeDesk connects remote professionals with work-from-home job opportunities across Australia. Our key platform features include:

• Smart matching with job listings based on skills and preferences.
• Professional development resources and certifications.
• Flexible, secure, and automated payment processing.

3. Eligibility and Registration

To create an account and access job listings through HomeDesk, you must:

• Have the legal right to work in Australia.
• Possess a reliable internet connection and a home-based work setup.
• Provide valid identification and payment details for processing earnings.

4. Independent Contractor Status

HomeDesk facilitates remote work for independent contractors. You are not an employee of HomeDesk and are responsible for your own obligations.

• You control your schedule, location, and work delivery.
• You are responsible for managing your taxes, superannuation, and insurance.

5. Platform Use and Conduct

By using HomeDesk, you agree to maintain professional conduct and high standards at all times.

• Submit accurate, truthful information.
• Ensure your work meets client expectations and quality benchmarks.
• Protect all confidential data and follow platform security protocols.

6. Work Requirements and Standards

All contractors using HomeDesk are expected to deliver professional, timely, and secure work results. This includes:

• Meeting deadlines and quality expectations.
• Using secure systems and safeguarding client data.
• Communicating clearly and respectfully with clients.

7. Termination

You may end your engagement with HomeDesk at any time by providing appropriate notice. We also reserve the right to suspend or remove accounts in breach of our terms.

• Voluntary termination: Provide a minimum of 14 days’ notice.
• Immediate removal may occur if you violate the platform’s rules or engage in misconduct.

8. Dispute Resolution

In the event of a dispute, both parties agree to attempt informal resolution before taking legal steps. We aim to resolve issues in good faith wherever possible.

9. Limitation of Liability

HomeDesk is not liable for any indirect, incidental, or consequential damages resulting from the use of our platform or services, to the maximum extent permitted by Australian law.

10. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Australia and the relevant state or territory in which you reside or operate.

Introduction

At HomeDesk, your privacy is a top priority. We are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs). By using our platform, you consent to the collection, use, and management of your information as outlined below.

1. Information We Collect

We collect the following personal information when you interact with our platform:

• Account Details: Name, email address, mobile number, and profile photo.
• Professional Information: Employment history, resume, skills, and certifications.
• Financial Information: Bank details, ABN (Australian Business Number), and payment preferences.
• Identification Documents: Valid photo ID (e.g. driver licence, passport) for identity verification.
• Communication Records: Any correspondence between you and HomeDesk (e.g. support chats, feedback).

2. How We Use Your Information

Your information helps us provide services efficiently. We use it to:

• Set up and manage your HomeDesk account.
• Match you with relevant remote job opportunities.
• Enable secure communication with employers.
• Manage payments and generate invoices.
• Provide technical support and user assistance.

3. Sharing of Information

We do not sell your data. Information may be shared with trusted third parties under these conditions:

• Clients: To facilitate your participation in job opportunities.
• Service Providers: For services such as secure payment processing or cloud hosting.
• Legal Authorities: Where required to comply with Australian laws or law enforcement requests.

4. Data Retention

We retain your information in line with Australian data regulations and industry standards:

• Account data: Kept for the duration of your active account and up to 5 years after closure.
• Financial records: Held for 7 years in accordance with ATO (Australian Taxation Office) requirements.
• Work records: Retained for 3 years for compliance and reference.
• Communications: Stored for 2 years for quality assurance and dispute resolution.

5. Security of Your Data

We use appropriate technical and organisational measures to keep your personal data safe:

• All transmitted data is encrypted via SSL (Secure Socket Layer).
• Sensitive data is stored using advanced encryption standards.
• Two-factor authentication (2FA) may be used for added account security.
• Regular system monitoring and security audits are conducted.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have rights regarding your personal data. You may:

• Request access to your stored information.
• Request updates or corrections to inaccurate details.
• Request deletion, subject to regulatory compliance requirements.
• Manage your notification and marketing preferences.

7. Cookies and Tracking

Our platform uses cookies and similar technologies to improve user experience. You can control cookie settings through your browser preferences.

8. Cross-Border Data Transfers

While most of your data is stored within Australia, some data may be securely stored or processed overseas (e.g. via cloud services). In such cases, we ensure compliance with applicable Australian privacy laws.

9. Children's Privacy

HomeDesk is intended for users aged 18 and over. We do not knowingly collect data from children. If this occurs in error, we will take immediate steps to delete the data.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes to our practices or legal obligations. Significant updates will be communicated via email or notifications on our platform. Your continued use of HomeDesk indicates acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about how we handle your personal information, you can contact our privacy team:

Email: [email protected]
Address: Level 12, 100 Mount Street, North Sydney NSW 2060, Australia